Consulting engagements

The right level of perspective.
A clear next step.

Choose a focused assessment, an actionable improvement plan, or a comprehensive review for a larger change.

Foundry Audit

$499

An expert second opinion on your operation.

Pre-engagement intake
Review of key operational information
60-minute consultation
CX and contact center assessment
5–10 key observations
Top three priorities
Recommended next steps

Start with the Foundry Audit

A practical place to start

Foundry Blueprint

$999

A concrete plan for operational improvement.

Structured intake
90-minute discovery session
KPI and process review
Operational assessment
Foundry Flow where applicable
Quick wins
Medium-term recommendations
KPI recommendations
30/60/90-day action plan
Findings walkthrough

Build your Blueprint

Foundry Transformation

$4,999

A comprehensive assessment and roadmap for significant change.

Multiple stakeholder interviews
Current-state assessment
Customer journey review
Contact center operational review
Workforce management assessment
Technology review
BPO/vendor analysis where applicable
AI and automation opportunity assessment
Foundry Flow mapping
Future-state recommendations
Prioritized initiatives
Risks and dependencies
90-day priorities
6–12 month roadmap
Executive findings presentation

Discuss a Transformation

Not sure where to start?

Choose the Audit for a focused second opinion. Choose the Blueprint when you need an action plan. Choose Transformation when your challenge spans multiple stakeholders and parts of the operation.

We’ll confirm fit, scope, information requirements, and timing before work begins.

Talk through your challenge

Start with a conversation

Find the friction. Build what works.

Bring your customer experience or operational challenge. We’ll help clarify the next step.